Shipping Policy

Global Shipping

KactusKutter ships globally, with certain exceptions due to carrier restrictions.

Shipping Restrictions

We are unable to ship to the following locations:

Alaska
American Samoa
Guam
Hawaii
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
Rhode Island
U.S. Virgin Islands
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
Livigno-Trepalle, Campione d’Italia, San Marino and the Vatican City in Italy
Postal codes starting with 97, 98, 00, and military addresses containing "armee" or "armée" or postal codes 00100 and 00200 in FrancePostal codes starting with 9 in PolandPostal codes starting with 39 and FO in Denmark
Certain remote areas in Colombia and Brazil

Shipping Costs

Shipping rates will be calculated during checkout. 

Shipping Cost for the Grinder

The K1 main unit ships for free within the continental United States.  The shipping cost for these locations will be calculated during checkout.

Shipping Cost for Accessories

Accessories, such as the Storage Bag, do not ship for free. The shipping cost for accessories will be calculated during checkout.The shipping cost will vary depending on the weight and size of the accessory, as well as the shipping destination.The shipping cost will be displayed during checkout before you place your order.

Delivery Time

Delivery typically takes 5-7 business days for US domestic shipping and 10~20 days for international shipping. Shipping times may increase due to high demand.

Shipping Partners

KactusKutter partners with USPS, UPS, Amazon Logistics, 4PX Logistics and other partners for US-domestic and Non-US global shipping.

Delivery of Multiple Items

We strive to ensure all your items reach you at the same time. However, different shipping options can be used depending on the product, so all items may not always be sent together.

Changes to Delivery Address

Unfortunately, we cannot change the shipment once the product is en route.

Incorrect Product Received

If you receive a different product than what you ordered, please contact our customer support. Thank you for your understanding.